WE TAKE OUR CUSTOMERS PRIVACY SERIOUSLY AND WE WILL ONLY COLLECT AND USE YOUR PERSONAL INFORMATION AS OUTLINED BELOW.
COLLECTION OF PERSONAL INFORMATION
STONED & CO. does not sell, share or trade customers personal information collected online with third parties.
By registering, you are consenting to the collection of your Data. If an order is placed with us, we need to hold your Data including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally we may also obtain your Data as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
When you register as a user on STONED & CO.’s website, we may also use your Data to send you marketing updates but only ever in accordance with your preferences. We do not sell your Data to third party marketing companies.
We do collate information about site traffic, sales, wish lists, and other commercial information which we may pass on to third parties but this information does not include any Data which can identify you personally.
Finally, we may use your Data for our internal and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
Payments that you make through the Site will be processed by STONED & CO.. You must only submit to us or the Site, information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those that are open and those that are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
UPDATING YOUR PERSONAL INFORMATION
You can update your personal information anytime by accessing your account on STONED & CO. website.
SECURITY OF YOUR PERSONAL INFORMATION
STONED & CO. ensures that all information collected will be safely and securely stored. We protect your personal information by:
- Restricting access to personal information
- Maintaining technology products to prevent unauthorised computer access
- Securely destroying your personal information when it's no longer needed for our record retention purposes
DISCLOSURE OF PERSONAL INFORMATION
We will not share your information with any other organisations other than related companies, sister companies and those third parties directly related to the delivery of the products you have purchased from STONED & CO. website. In exceptional circumstances STONED & CO. may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. STONED & CO. is committed to complying with the PDPA (Personal Data Privacy Act 2010) and the National Privacy principles.
We may however use your contact information to send newsletters from us and from our related companies.
IF YOU BELIEVE THAT YOUR PRIVACY HAS BEEN BREACHED BY STONED & CO. PLEASE CONTACT US AT email@example.com AND WE WILL RESOLVE THE ISSUE.
COLLECTION OF COMPUTER DATA
When you visit STONED & CO., our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
- Your computer's IP address
- Browser type
- Webpage you were visiting before you came to our site
- The pages with in STONED & CO. you visit
- The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
RETENTION OF DATA
We will not keep your Data longer than is necessary for fulfilment of the purposes specified above for which they are, or are to be, used. Data provided by you is retained if the purpose for which the Data was collected still exists, it is so required by law, statute or regulation, or it is in the public interest.
STONED & CO. reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.
COMPLAINTS ABOUT BREACHES OF PRIVACY
If you are not satisfied with the way in which we handle your enquiry or complaint, please do not hesitate to contact us at firstname.lastname@example.org or +6012 387 2663.